PRIVACY POLICY

Last Updated: January 1st, 2026

FL Visual LLC (“FL Visual,” “Company,” “we,” “us,” or “our”) operates flvisual.com (the “Site”).

FL Visual is an independent, rider-built aftermarket performance graphics company based in Arizona serving customers throughout the United States and internationally.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our products.

By using this Site, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full name
Billing address
Shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)
Order history
Custom design information submitted by you

Technical & Usage Information

IP address
Browser type
Device type
Cookies and tracking technologies
Referring website data
Purchase behavior analytics

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Manufacture custom products
Provide customer service
Send order confirmations and updates
Prevent fraud and unauthorized transactions
Verify identity in the event of a payment dispute
Improve our website performance
Comply with legal and tax obligations
Provide marketing communications (if you opt-in)

3. Fraud Prevention & Payment Security

FL Visual actively monitors transactions to prevent fraud.

Information such as IP address, device data, billing verification, and shipping confirmation may be retained and used in the event of:

Chargebacks
Payment disputes
Fraud investigations

We reserve the right to retain transaction-related information as necessary to protect against fraudulent claims.

4. Sharing of Information

We may share necessary information with:

Shopify platform services
Payment processors
Fraud detection services
Shipping carriers (including UPS and other logistics providers)
Legal authorities when required by law

We do not sell or rent personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and tracking tools for:

Website functionality
Analytics
Advertising optimization
Cart recovery
Performance improvement

You may disable cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Data Retention

We retain personal information as long as necessary to:

Fulfill orders
Comply with tax and accounting requirements
Protect against fraud
Resolve disputes
Enforce our Terms & Conditions

7. International Users

If you access the Site from outside the United States, you acknowledge that your information will be transferred to and processed in the United States.

By using this Site, you consent to such transfer.

8. California Privacy Rights (CCPA)

If you are a California resident, you may request:

Access to your personal information
Deletion of personal information
Information about how your data is used

To make a request, contact:
[Insert Contact Email]

We may verify your identity before fulfilling such requests.

9. Data Security

We implement commercially reasonable safeguards to protect your personal information.

However, no online transmission or storage method is 100% secure. Use of the Site is at your own risk.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Continued use of the Site constitutes acceptance of any modifications.

12. Contact Information

FL Visual LLC
Arizona, United States
Email: [Insert Contact Email]